Jackie Garratt , BACP

Jackie Garratt is a professionally qualified counsellor and Life Coach who supports people to rebuild their mental health and sense of purpose. With a warm, down-to-earth manner and a calm, compassionate approach, she works alongside individuals to make sense of painful emotions, reduce overwhelming anxiety and stress, and rediscover confidence and direction.

She creates a non-judgmental therapeutic space where people can explore what matters to them, develop insight into their feelings and behaviours, and identify personal ways to move forward. Jackie integrates a Person-Centred approach with techniques from Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, and Solution-Focused Brief Therapy, adapting sessions to each person’s needs and preferences. Her qualification as a Life Coach adds practical tools for addressing mindsets and limiting beliefs.

Jackie has extensive experience working with children, adults and families, and has held roles as a youth and support worker, foster carer and women’s project coordinator. She has additional specialist training to work with young people and with survivors of sexual violence. Her background includes supporting people affected by childhood trauma, domestic abuse, complex mental health needs, personality disorders, Autism and ADHD, and chronic health conditions. Jackie is registered with the British Association of Counselling and Psychotherapy (BACP).

Approaches that translate to online support

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being driven by them, and then take steps toward a values-led life - it can be useful for anxiety, stress and low motivation. Client-Centred Therapy focuses on providing empathy, acceptance and genuine listening so a person can explore who they are and what they need - this approach supports self-esteem, identity issues and recovery from relational hurt. Cognitive Behavioral Therapy (CBT) works by identifying and adjusting unhelpful thinking patterns and behaviours, offering practical strategies for managing symptoms of depression, anxiety and unhelpful habits.

Choosing the right approach is part of the therapeutic process, and Jackie will work collaboratively with each person to identify which methods best suit their needs, goals and preferences. That collaborative exploration allows adjustments over time so therapy stays relevant and practical.

Online therapy with Jackie can take place via video calls, phone sessions, live chat or text-based messaging, offering flexibility to fit around work, family and health commitments. These options make it easier to access regular support from licensed professionals and therapists without the need to travel, and they allow sessions to be shaped around what works best for the individual.