Matthew Groom , BACP

Matthew Groom is a UK-licensed therapist with more than six years of professional experience across the NHS, the charity sector, and private practice. He holds BACP membership - the professional body for counsellors and psychotherapists in the United Kingdom - and brings that clinical grounding to work with individuals and couples. He has particular experience supporting people in the LGBTQ+ community, while also working more broadly with anxiety, relationship difficulties, depression, separation and grief, low motivation, self-esteem concerns, work-related stress, past trauma, anger issues, and family conflict.

Matthew seeks to create an open, nonjudgmental space where thoughts and feelings can be expressed honestly. He encourages clients to take the first courageous step toward therapy and emphasizes the value of being heard. By listening attentively and supporting people through pain and grief, he aims to help clients feel more valued and engaged with their lives, and to promote lasting, meaningful change through collaborative work.

Evidence-based approaches for online support

Matthew uses evidence-based therapeutic techniques that focus on how thoughts, behaviours and emotions interact. One strand of this work helps clients identify unhelpful thinking patterns and develop practical coping strategies to reduce anxiety, manage mood, and improve daily functioning. Another strand centres on trauma-informed approaches that support people to process past distress, understand its impact, and build emotional safety and resilience. A further practical emphasis is on skills-based work for communication, stress management and relationship repair, helping clients apply new strategies in everyday life.

Finding the right approach is part of the collaborative process. Matthew works with each client to explore goals, preferences and the issues they bring, and together they decide which techniques best fit the person and the situation. This collaborative stance helps tailor therapy to what works for the individual.

Online sessions - by video call, phone, live chat or text-based messaging - offer flexibility for busy schedules, those who live far from therapy services, and people who prefer different communication styles. Licensed professionals can adapt their methods to these formats so therapy remains accessible and responsive to each client’s needs.