Paulette Shelley , BACP

Paulette Shelley is a registered BACP therapist and a qualified integrative counsellor practising in the United Kingdom who offers online counselling to individuals seeking support. As a member of the British Association for Counselling and Psychotherapy (BACP), she follows professional standards and brings a compassionate, non-judgmental presence to each session. Paulette works from a client-centered foundation, creating a space where people can explore their feelings and life experiences at their own pace.

Her practice focuses on relationship difficulties, trauma and abuse, anger, self-esteem struggles, and depression, with additional experience addressing attachment issues, grief, addiction, isolation, and other related concerns. She supports both short-term and longer-term work, tailoring sessions to the priorities a client brings and adapting the approach as needs evolve. Paulette aims to help clients identify recurring patterns and behaviours that may be restricting their wellbeing, offering reflective, empathetic guidance rather than prescriptive advice.

Sessions may take place by video, phone, live chat, or text-based messaging to suit varying needs and schedules. She recognises that beginning therapy can require courage and seeks to make the first steps approachable and manageable for anyone ready to explore change and personal growth.

How Paulette Uses Therapeutic Approaches in Online Care

Client-Centered Therapy is central to Paulette's work and focuses on creating an accepting, empathetic environment where clients lead the conversation and explore their own thoughts and feelings. This approach is useful for relationship concerns, self-esteem issues, grief, and situations where a person needs time and space to make sense of their experiences.

Cognitive Behavioral Therapy (CBT) is also used to help clients identify and adjust unhelpful thinking patterns and behaviours. CBT tends to be practical and goal-oriented, often supporting work with anxiety, depression, panic, and anger by teaching coping strategies and skills that can be applied between sessions.

Finding the right approach is part of the therapeutic process, and Paulette collaborates with each person to determine what fits best based on their needs, goals, and preferences. She works alongside clients to adapt methods as progress unfolds, making choices together rather than prescribing a single path.

Online therapy offers flexibility and accessibility - sessions by video call, phone, live chat, or text-based messaging allow people to engage from different locations and schedules. For many, this variety makes it easier to maintain continuity of care and to integrate therapy into busy lives while working with licensed professionals and therapists who can adjust the format to suit each client's circumstances.